Classroom Support and Instructional Technical Services

瓦纳大厅141室
371瓦纳博士.
罗彻斯特 MI 48309-4485
(位置地图)
248-370-2461
(电子邮件保护)
上午7点至晚上8点|下午7点至下午6点| Sa: By appt. only

Classroom Support and Instructional Technical Services

瓦纳大厅141室
371瓦纳博士.
罗彻斯特 MI 48309-4485
(位置地图)
248-370-2461
(电子邮件保护)
上午7点至晚上8点|下午7点至下午6点| Sa: By appt. only

一个人在用电脑做讲座

常见问题

General

通用教室(GPC)

  • 由书记官长办公室安排
  • Support multiple users in several disciplines utilizing a variety of teaching styles
  • Funded and maintained by centralized service departments

GPC集中式服务操作

  • Classroom Support Instructional Technical Services – 课堂支持服务中心, audiovisual and classroom technology systems design and installation, 设备分布, 以及维护职责
  • Capital Planning and Design – learning space construction and renovation
  • 校园设施及运作 – maintenance of structural, electrical, and mechanical aspects of room; as well as custodial duties
  • Registrar -空间管理和房间调度
  • 大学科技服务 – network infrastructure design, installation, 以及维护职责

Classroom Resources – What you will find in every GPC space

All GPCs are equipped with: a Windows-based PC (resident PC), a basic web camera with a built-in microphone at the instructor's podium or GrizzFlex Technology (更多细节请点击这里), 白板:黑板或白板, 数码投影仪及显示屏, DVD或蓝光播放器(通过个人电脑), 具有注释笔功能的监视器, 文档照相机, 和一个用户友好的触摸控制系统. Each classroom is equipped to allow wireless internet access (Grizznet/Grizznet-Secure). Many GPCs have wireless microphones and assistive listening technologies, the majority of the other rooms could have either added if requested.

非一般用途教室, Computer Labs and Instructional Spaces

非一般用途教室, computer labs and various other instructional spaces are managed and maintained by various departments and units. All inquiries to their use must be made to the department stewards. There is no general listing of these spaces at this time.

有额外的课堂问题? 联络我们: (电子邮件保护).

FAQs
我怎样才能进入我的教室?
A General Purpose Classroom (Z4) key unlocks most General Purpose Classrooms.  Card swipe access via your GrizzCard is required for:  Hillcrest Hall classrooms, 瓦纳大厅205和206教室.

要获得Z4密钥,请填写 CSITS z键请求表单.  请务必阅读并同意协议中的条款 键控策略350.  A specific key is assigned to the individual on the key form with the key serial number assigned to them on the online form.

To obtain card swipe access, please submit a ticket with Classroom Support ( (电子邮件保护))或OUPD ( (电子邮件保护))要求查阅资料.  Be sure to indicate which room(s) you will be teaching in.

The individual must come in-person to the 课堂支持服务中心, 位于艾略特大厅103. They are required to bring one following types of identification with them:
  • 365英国上市官网 issued Faculty or Staff (non-student) GrizzCard.
  • 政府签发的身份证, 比如你的驾照或护照, along with a printout of your 365英国上市官网 job offer letter.

Z4 keys are checked-out for the duration of your tenure with 365英国上市官网.  Upon separation from employment from 365英国上市官网, the CSITS Z-4 Key will need to be returned to 课堂支持服务中心, 位于艾略特大厅103 by the individual or the employing department.

钥匙丢失或未归还将产生5美元的罚款.00电荷.

Access to non-General Purpose Classrooms is controlled by individual space stewards, 课堂支持是 unable to unlock any non-General Purpose Classrooms.

To prevent equipment theft, please lock your classroom after each session.

我该如何安排培训?
We offer group training on how to operate the equipment in General Purpose Classrooms at the start of each semester, or you may schedule an individual training session. For information on either, please contact Classroom Support.
How do I contact someone for help or report an equipment outage?
Simply give us a call at (248) 370-2461 and we'll be happy to assist you however we can. For non-urgent needs, we may also be reached via email at (电子邮件保护). Be sure to provide a clear, concise summary and a detailed description of the problem. Classroom Support responds immediately to classroom failures reported by phone during our support hours.
The Classroom Support telephone number may be found on a sticker on the chalk/white board at the head of each classroom, 在每台电脑的桌面壁纸上, or the help button on touchscreen based room controls.
我如何登录教室的电脑?
All users of 365英国上市官网 classrooms are required to login using an OU ADMNET account and password in order to use the computers located in the classrooms. 课堂支持是 not 负责提供的登录凭据 any 大学计算机资源的使用者. Once your NET ID account is created, your ADMNET account will be automatically created. 请访问 netid.markandlynsey.com 设置和同步您的帐户和密码. (问题重置您的密码? 请致电248-370-4357联系OU帮助台). Access to university computing resources is governed by 政策# 890.
How do I connect my laptop to the classroom system?
Each classroom has a connection for your laptop–if you have HDMI output, then you can connect your computer to the classroom system and display your computer's output to your audience. Many modern laptops require different video adapters, we can help you determine which is the right one. Classroom Support has a limited quantity of common adapters that be loaned out on a short term basis while you acquire the proper one for your laptop.
I need to use a software package that is not installed in my classroom, what can I do?
请参阅本页有关的资料 软件安装请求.